On Rockefeller College of Public Affairs & Policy Week: Waiting in line is no one’s idea of a good use of time. Stephen Holt, assistant professor of public management, examines why some groups wait more than others for routine appointments. Stephen
Stephen Holt, University at Albany – It’s…
On Rockefeller College of Public Affairs & Policy Week: Waiting in line is no one’s idea of a good use of time. Stephen Holt, assistant professor of public management, examines why some groups wait more than others for routine appointments. Stephen